📦 Shipping & Delivery Policy
🚚 DELIVERY INFORMATION
1. Nationwide Delivery:
- Dhaka: 24-48 hours
- Other Districts: 3-5 business days
- Remote areas may require additional time
2. Shipping Fees:
- FREE delivery for orders above 500 BDT
- 60 BDT charge for orders below 500 BDT
3. Order Tracking:
- Receive tracking number via SMS/email
- Track online: [www.sparklejewellers.com.bd/track]
⏳ PROCESSING TIMELINE
- Order Confirmation: Within 12 hours
- Processing Time:
• Regular jewelry: 24 hours
• Customized pieces: 3-7 days
- Delivery Window: 10 AM - 8 PM
📦 PACKAGE SAFETY
- Premium jewelry boxes
- Sealed security packaging
- Insurance coverage (up to 10 lakh BDT)
🔒 SAFE DELIVERY PROTOCOL
- OTP verification required
- Always check the package before accepting delivery
❌ TROUBLESHOOTING
- Damaged Package: Refuse delivery + call us immediately
- Wrong Item Received: Report within 24 hours
💡 CUSTOMER TIPS:
• "Ensure correct mobile number in shipping address"
• "Check shipping details after order confirmation."
📞 CONTACT FOR SUPPORT:
Phone: +8801407009004 (10AM-8PM)
Email: [email protected]
Facebook: fb.com/sparklejewellersbd
[Last Updated: 12/07/2025]
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+8801407009004
(9.00am – 8.00pm)
+8801407009004
(9.00am – 8.00pm)
[email protected]
Sparkle Jewellers Gold & Diamonds
Corporate Office: F.S Square Shopping Dhaka.
Applicable for online purchase only
| CARET | BDT/GM | BDT/VORI |
|---|---|---|
| 22KT | 15,942 | 185,947 |
| 21KT | 15,218 | 177,503 |
| 18KT | 13,044 | 152,145 |
