📦 EASY RETURNS & REFUND POLICY
🎯 RETURN CONDITIONS
✅ Accepted:
- Damaged/defective items (within 7 days of delivery)
- Size exchange for non-custom jewelry
❌ Not Accepted:
- Gold/silver coins
- Customized/personalized items
- Products without original packaging/tags
📞 HOW TO RETURN
1. Contact within 7 days:
Phone: +8801407009004
Email: [email protected]
2. Free pickup:
We'll arrange doorstep collection
3. Inspection:
Refund processed after quality verification
✖️ CANCELLATION
Before shipment:
- Full refund in 7-10 business days
After shipment:
- Refuse delivery or return an unopened package.
💰 REFUND PROCESS
- 7-10 business days after approval
- Original payment method
- Based on the purchase-day gold rate (for gold items)
⚠️ IMPORTANT NOTES
- Original invoice and tags required
- Legal action for fraudulent returns
- Delivery charges are non-refundable
📞 Contact: +8801407009004
📧 Email: [email protected]
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+8801407009004
(9.00am – 8.00pm)
+8801407009004
(9.00am – 8.00pm)
[email protected]
Sparkle Jewellers Gold & Diamonds
Corporate Office: F.S Square Shopping Dhaka.
Applicable for online purchase only
| CARET | BDT/GM | BDT/VORI |
|---|---|---|
| 22KT | 15,942 | 185,947 |
| 21KT | 15,218 | 177,503 |
| 18KT | 13,044 | 152,145 |
